| 1 | How much is 1Gb usage? 1Gb usage cap is plenty for normal use. You will only breach this limit if you are downloading large video/music files on a daily basis. You can change to an unlimited package at any point.
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| 2 | What equipment is required? You will need an ADSL modem that connects to your computer's USB port, costing £20 (incl filter box).
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| 3 | Switching from existing broadband provider? For seamlessly transferring your existing a/c, you will need to phone your existing provider and ask them to give you a "MAC Key". On the switch date you simply change your login username and password.
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| 4 | Can the connection be shared between 2 or more PC’s? Windows software allows the broadband connection to be shared with other computers.
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| 5 | What security can you offer computers? Green Mobile can present you with free antivirus & firewall software.
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| 6 | Is there a contract term? There is a minimum 12 month contract for both the broadband connection & line rental.
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| 7 | Can I have broadband on any line?
No, it must be a BT analogue phone line. ADSL will not work with ISDN, BT Highway, PBX lines, Featureline, Red care, BT Video stream or BT datastream.
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| 8 | How long does it take to set-up? New activations or transfers take 5 working days.
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